Terms & Conditions

Billing & Refund

1.1. Billing Process: Tool Xpert does not initiate automatic charges. All transactions must be manually initiated by the users.
1.2. Payment Collection: Payments are processed through secure offline payment gateways. We do not store any payment information on our platform.
1.3. Refund Policy: If you encounter any issues with our primary tools and they remain non-functional for more than three consecutive days, you may be eligible for a refund. Refund requests are processed through the same payment gateway used for the initial transaction. Please note that refund processing times may vary and it can take several days to receive the refund.
1.4. Refund Eligibility: Refunds are only provided in cases where our primary tools fail to operate as intended. Any other issues, such as user error or minor downtime, may not qualify for a refund.

Account Suspension

2.1. Account Monitoring: We have implemented an advanced algorithm to monitor accounts for any suspicious activity, including account sharing and spamming.
2.2. User Compliance: Users are required to comply with our terms and conditions, as well as any additional rules and guidelines specified by Techsberry.co.
2.3. Account Suspension: In the event that suspicious activity is detected on a user's account, Tool Xpert reserves the right to suspend the account indefinitely without providing a refund.
2.4. Account Review: If your account has been suspended, you have the option to initiate a counter review by contacting our dedicated support team via live chat. Our review team will thoroughly assess your account and, if no evidence of suspicious activity is found, your account will be reinstated.
2.5. Account Review Duration: Please be aware that the account review process may take up to 2-3 business days to complete. We appreciate your patience during this time.

Usage Restrictions

3.1. ISP/IP Limitation: Each user is permitted to use only one ISP/IP address on Tool Xpert. Dynamic IPs are allowed.
3.2. Multiple Accounts: Using a single account across multiple locations, such as home and office, is strictly prohibited. Each location or IP address requires a separate account.
3.3. Prohibited Tools: The use of VPNs (Virtual Private Networks) and RDPs (Remote Desktop Protocols) is strictly prohibited. Any violations of this policy may result in permanent account suspension.
3.4. Reporting and Manual Review: If you believe there has been an error or you would like to request a manual review, please contact our live chat support. Our team will investigate the matter further. Please note that the manual review process may take up to 3-4 business days.

Services & Uptime

4.1. Service Amendments: Tool Xpert reserves the right to modify the price, validity, and limits of any service at any time. Any changes will be communicated to users through our official channels.
4.2. Downtime Issues: While we strive to provide uninterrupted service, please be aware that minor downtime issues may occur due to factors beyond our control. We appreciate your understanding and patience during such occurrences.
4.3. Tool Availability: In the event that a particular tool reaches its maximum usage limit, users may experience a temporary wait period until our team refills the account. We will make every effort to refill the account promptly.
4.4. Tool Addition/Removal: Tool Xpert retains the right to add or remove tools from any plan as deemed necessary to ensure the quality and efficiency of our services. Any changes made will be communicated to users in advance.